Gas Safety At Home Ltd is a small Thatcham based gas boiler servicing and repair company. The business is owned and managed by Susan Pope and Elaine Hyland who together have many years experience in the industry. Elaine's primary role is Customer Service, at which she excels. Elaine always goes that 'extra mile' for our valued customers
Susan is LAO qualified in Business and Administration and holds a NVQ L2 in Sales and Marketing. Susan is mainly involved in our website developement and office administration
Our Promise
We are very much aware that we work in an industry renowned for providing pretty poor customer service. We, however, are determined to change that by always striving to deliver the best possible service we can. From the moment you first contact us we promise to deal with your enquiry politely, promptly and efficiently. Unlike many other providers, we understand our customers lead busy lives and the prospect of having to take time off work to wait in all morning, afternoon or even all day is just not acceptable. We guarantee a 2 hour timeslot and the engineer will call 1/2 to 1 hour prior to visit just to let you know he's on the way - giving you the opportunity to get on with your day.
We have an easy to use online booking form or you can use the contact us form, but if you fancy a chat call us on 01635 226393.
We look forward to hearing from you.
Susan & Elaine
*Gas Safety At Home Ltd acts as a booking and payment centre for a trusted network of engineers. All work is carried out in their own company name, PLI and industry specific registration number. See T's & C's
Gas Safety At Home Ltd work with a trusted network of local, Gas Safe Registered, NICEIC and City & Guilds qualified engineers*. Experience has proved this to be the quickest and most cost effective way of getting an engineer to you. Let's face it, if your boiler has just packed up or your electrics have blown, you will want someone there as soon as possible. The Engineers have been chosen for their reliability, professionalism and experience. They are qualified, fully insured and regularly take part in updating their industry knowledge and skills. They all carry a Gas Safety At Home Ltd and an industry specific I.D card, which you should always ask to see.